Jeremiah Oliver case: Public still wondering how this could have happened

Jeremiah Oliver case: Public still wondering how this could have happened - Worcester Telegram & Gazette - telegram.com:

It happens when the Public doesn't pay attention to what really goes on between CPS/DCYF and Families. Nobody listens, until they themselves are thrust into the rogue CPS/DCYF  nightmare!
This is definitely NOT a unique case and most certainly DOES indicate systematic problems in the agency, in not just Fitchburg, but Nationwide. In fact, Worldwide!

Gov. Deval L. Patrick and officials at the state Department of Children and Families were quick to claim last week that the agency's failures to protect 5-year-old Jeremiah Oliver of Fitchburg — who has been missing since September and may have been killed — was a "unique" case and does not indicate a systematic problem in the agency.